At Safe Shopy, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, please review our refund policy below.

Eligibility for Returns
To be eligible for a return, items must be unused and in the original packaging, with a return request submitted within 30 days of receipt.

Non-Refundable Items
Personalized or custom-made items are non-refundable. Please ensure the accuracy of your order before purchasing.

Return Process
To initiate a return, contact us at service@qborg.shop with your order details. We will guide you through the process.

Refunds
Once we receive your returned item, we will inspect it and notify you. Refunds will be processed to your original payment method within 30 days.

Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or defective.